Welcome and thank you for choosing www.cosmo-gpt.com (hereinafter referred to as “Cosmo-GPT”) for your needs. We appreciate your trust in our services.
Our order process is conducted by our online resellers, Paddle.com and Lemon Squeezy. They act as the Merchant of Record (MoR) for all our orders. This means that Paddle or Lemon Squeezy processes your payment, handles all transactions, compliance, and provides customer service inquiries relating to payments and billing. By purchasing our services, you also agree to the respective terms and privacy policies of the Merchant of Record processing your transaction.
We strive to ensure our users are fully satisfied with Cosmo-GPT. If you are not completely satisfied with your purchase, you are eligible for a refund.
How to Request a Refund: You can easily request a refund by sending an email directly from the system or contacting us at [email protected]. Please include your account email address and order details. All refund requests are reviewed and processed within a few business days.
Once approved, the refund is processed directly by our Merchant of Record (Paddle or Lemon Squeezy) to your original method of payment.
You may cancel your subscription at any time through your account dashboard or by reaching out to us. Upon cancellation, no further charges will be applied, and you will retain access to the platform for the remainder of your current billing period.
For any further clarification of our Refund and Return Policy, or if you need assistance with your payments, please reach us at [email protected].